Job Opportunities

Who We Are

Catholic Funeral & Cemetery Services (CFCS) is a non-profit organization founded in faith and dedicated to providing education, support and resources during life’s most difficult moments. We exert every effort to enable individuals to achieve their final wishes, and empower families to make thoroughly informed decisions.

We are devoted to earning our customers’ trust as their reliable resource for today and tomorrow-at all times guided by unique spiritual beliefs, cultural traditions and financial preferences.

Benefits

When it comes to our benefits and perks, we have everything you’d expect from a large company, like health insurance, retirement benefits and so on. Here are some of the programs you will learn more about.

  • Health Insurance
  • 403B Plan
  • Vacation
  • Sick Time

 CFCS Position Opening Announcements


Location Manager – St. Joseph Cemetery & Funeral Center, San Pablo

Position Summary

The Location Manager is accountable for managing the day-to-day operations and resources of a Catholic Funeral & Cemetery Services (CFCS) location and is responsible for assuring the staff serves CFCS families in a Family First, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services.

CFCS offers excellent compensation for motivated individuals, which includes a salary with an incentive plan. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.

The Location Manager, reporting to the Director of Cemeteries, will interact with a broad range of people, such as staff, families, priests, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.

Education and Experience

  • College degree preferred, and/or 2-4 years of experience in sales or customer service management.
  • Experience managing medium-to-large sales/customer service teams.
  • Proven record of meeting or exceeding revenue goals.

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Able to prepare, forecast, analyze, and meet budgets, as well as analyze financial reporting.
  • Strong interpersonal, communication, time management, and organizational skills.
  • Familiar with marketing and special event planning and coordination.
  • Ability to coach and train highly performing individuals and teams.
  • Practicing Catholic with demonstrated leadership serving the faith community.
  • Proficient in the use of computers, software, and technology.
  • Valid state issued driver’s license, good driving record, and proof of insurance.
  • Bilingual English/Spanish preferred.

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Outreach Manager

Position Summary

The Outreach Manager serves as the CFCS liaison and advocate for educating families on the Order of Christian Funerals, CFCS Mission Programs, products and services, and the benefits of Advanced Planning. Outreach Managers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Director of Cemeteries and Funerals, Outreach Managers will interact with Location Managers, Family Service Advisors, parish staff, CFCS Marketing, and other internal/external support resources.

Education and Experience

  • College degree preferred, and/or 1-3 years of direct experience building relationships and networking within the community
  • 1-3 years serving in parish, pastoral, or Catholic ministry position a plus

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Strong skills for building relationships and networking within the community
  • Strong presentation and communication skills
  • Able to plan, coordinate, and conduct multiple outreach and community events
  • Experience with special event planning and coordination
  • Excellent coordination, organization, communication, and time management skills
  • Familiar with the grief process and content is a plus
  • Practicing Catholic with demonstrated leadership serving the faith community
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual preferred

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Funeral Director (Family Service Director) – Holy Sepulchre Cemetery & Funeral Center, Hayward

Position Summary

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for At-Need Funeral products and services. CFCS offers excellent compensation for motivated individuals, which includes a competitive hourly rate and excellent benefits. Benefits include medical, dental, paid vacation, paid sick days and retirement benefits.

Family Service Directors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.
Reporting to the Location Manager, Family Service Directors interact with families, Funeral Assistants, Preparation Room staff, and many other internal/external personnel/departments.

Education and Experience

  • College degree preferred, and/or 2-4 years of experience working in a Funeral Home environment; mortuary science degree a plus
  • Valid funeral director license and/or the ability to obtain a license in the state of practice, if applicable

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Working knowledge of funeral services, ceremonies, and case management
  • Excellent interpersonal, communication, and telephone skills
  • Ability to multi-task and manage several funeral cases at the same time
  • Able to coordinate with many internal departments and external providers
  • Ability to work and make decisions under pressure and tight deadlines
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual preferred

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Funeral Director (Family Service Director) – Sorensen Chapel, Hayward and Cooper Chapel, Oakland

Position Summary

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for At-Need Funeral products and services. In addition to an excellent compensation program, including a competitive hourly rate, vacation, health and retirement benefits, there is an opportunity to earn commissions on pre-need sales.

Family Service Directors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts. Reporting to the Location Manager, Family Service Directors interact with families, Funeral Assistants, Preparation Room staff, and many other internal/external personnel/departments.

Education and Experience

  • College degree preferred, and/or 2-4 years of experience working in a Funeral Home environment; mortuary science degree a plus
  • Valid funeral director license and/or the ability to obtain a license in the state of practice, if applicable

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Working knowledge of funeral services, ceremonies, and case management
  • Excellent interpersonal, communication, and telephone skills
  • Ability to multi-task and manage several funeral cases at the same time
  • Able to coordinate with many internal departments and external providers
  • Ability to work and make decisions under pressure and tight deadlines
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual preferred

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Associate Location Manager

Position Summary

The Associate Location Manager (ALM) serves to backfill a Location Manager’s position whenever there is a need, assuming all responsibilities and duties of that position–managing the day-to-day operations and resources of a CFCS location. When unassigned to a CFCS location, the ALM will rotate to locations throughout the Diocese, to further learn about each locations’ operations, and to serve as an extended resource.

The ALM is responsible for assuring staff serve CFCS families in a Family First, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services. The Associate will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all his/her dealings with families, staff, and internal/external contacts.

The Associate Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, priests, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.

Education and Experience

  • College degree preferred, and/or 1-2 years in sales management, customer service management, and/or other related management work experience
  • Proven record of meeting or exceeding revenue goals
  • Experience managing sales/customer service teams
  • Experience coaching individuals and motivating teams to achieve results

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to prepare, forecast, analyze, and meet budgets, as well as analyze financial reporting
  • Strong interpersonal, communication, time management, and organizational skills
  • Familiar with marketing and special event planning and coordination
  • Ability to coach and mentor high-performing individuals and teams
  • Practicing Catholic with demonstrated leadership serving the faith community
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance
  • Bilingual English/Spanish preferred

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Funeral Director (Family Service Director) – St. Joseph Cemetery & Funeral Center, San Pablo

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for at-need funeral products and services.

Family Service Directors will demonstrate by example, CFCS’ Core Values – Share the Journey, Serve with Care, and Make It Happen – in all their dealings with families, staff, and internal/external contacts.

Education and Experience

College degree preferred, and/or at least 2-4 years in a customer service role requiring direct contact with the public (both on the telephone and face-to-face.)

Knowledge, Skills, and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Strong customer service experience.
  • Understanding of the order of Christian funerals.
  • Able to conduct oneself with a “Family First” approach.
  • Excellent interpersonal, communication, and telephone skills.
  • Ability to multi-task and manage several funeral cases at the same time.
  • Able to coordinate with many internal departments and external providers.
  • Ability to work and make decisions under pressure and tight deadlines.
  • Highly organized, detail oriented, and excellent time management skills.
  • Proficient in the use of computers, software, and technology.
  • Bilingual English/Spanish is a plus.

Licenses and Certifications

  • Valid funeral director license and/or the ability and desire to obtain a license in the state of California is a plus.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.

Physical Requirements

  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart.
  • Ability to stand for long periods on a hard surface.

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Family Service Advisor – Holy Sepulchre Cemetery & Funeral Center, Hayward

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services. Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments. This is a performance based position.

Education and Experience

  • College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish or Tagalog or Vietnamese preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Advisor – St. Joseph Cemetery & Funeral Center, San Pablo

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services.

CFCS offers excellent compensation for motivated individuals, which includes a base salary plus commissions and great incentives. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.

Family Service Advisors will demonstrate by example, CFCS’ Core Values–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.

Education and Experience

  • 1-4 years working in a sales environment having face-to-face contact with the customer preferred, but not mandatory. College degree preferred, but not necessary.
  • Willing to train motivated individuals, who can demonstrate an ability to work in a performance based sales environment.

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Knowledge of processes, principles, and methods for selling products and services is a plus.
  • Ability in contacting referrals, setting appointments, and meeting monthly sales goals is a plus.
  • Excellent interpersonal and communication skills, both in person and on the telephone.
  • Highly organized, detail oriented, and excellent time management skills.
  • Ability to work and make decisions under pressure and tight deadlines.
  • Proficient in the use of computers, software, and technology.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Family Service Advisor – Queen of Heaven Cemetery & Funeral Center, Lafayette

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services.

CFCS offers excellent compensation for motivated individuals, which includes a base salary plus commissions and great incentives. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.
Family Service Advisors will demonstrate by example, CFCS’ Core Values–in all their dealings with families, staff, and internal/external contacts. Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.

Education and Experience

  • 1-4 years working in a sales environment having face-to-face contact with the customer preferred, but not mandatory. College degree preferred, but not necessary
  • Willing to train motivated individuals, who can demonstrate an ability to work in a performance-based sales environment

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Knowledge of processes, principles, and methods for selling products and services is a plus.
  • Ability in contacting referrals, setting appointments, and meeting monthly sales goals is a plus.
  • Excellent interpersonal and communication skills, both in person and on the telephone.
  • Highly organized, detail oriented, and excellent time management skills.
  • Ability to work and make decisions under pressure and tight deadlines.
  • Proficient in the use of computers, software, and technology.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Family Service Advisor – Holy Cross Cemetery & Funeral Center, Antioch

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services.

CFCS offers excellent compensation for motivated individuals, which includes a base salary plus commissions and great incentives. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.
Family Service Advisors will demonstrate by example, CFCS’ Core Values–in all their dealings with families, staff, and internal/external contacts.
Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.

Education and Experience

  • 1-4 years working in a sales environment having face-to-face contact with the customer preferred, but not mandatory. College degree preferred, but not necessary.
  • Willing to train motivated individuals, who can demonstrate an ability to work in a performance-based sales environment.

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Knowledge of processes, principles, and methods for selling products and services is a plus.
  • Ability in contacting referrals, setting appointments, and meeting monthly sales goals is a plus.
  • Excellent interpersonal and communication skills, both in person and on the telephone.
  • Highly organized, detail oriented, and excellent time management skills.
  • Ability to work and make decisions under pressure and tight deadlines.
  • Proficient in the use of computers, software, and technology.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.

Please email letter of interest and resume to Viviana Pyle at vpyle@thinkhr.com


Administrative Assistant/Family Service Director – Sorensen Chapel, Hayward

Position Summary

The Administrative Assistant/Family Service Director (Admin/FSD) is the face and voice of Catholic Funeral & Cemetery Services’ (CFCS) Sorensen Chapel location – often, the very first person that a family member will see or talk to – and is responsible for making a good first impression when greeting walk-ins or answering inbound calls.

The Admin/FSD is a multitasking position and an important resource for making things happen and making things run smoothly. The Admin/FSD will have a strong working knowledge of the funeral center operations, processes and procedures.

Working alongside the Location Manager, this position has growth potential to become certified as an FSD serving families with care and compassion, educating them through the process of making informed decisions for At-Need Funeral products and services.

In addition to an excellent compensation program, including competitive hourly rate, vacation, health and retirement benefits, there is an opportunity to earn commissions on pre-need sales. The Admin/FSD, reporting to the Location Manager, interacts with internal departments and location staff, individuals and families, Preparation Room staff, and many other internal/external personnel and service providers.

Education & Experience

High School diploma/GED, some college preferred, and/or 2-4 years of experience in an office environment, performing administrative and clerical duties, receiving multiple inbound calls, and having direct contact with the public.

Knowledge, Skills, and Abilities

  • Able to conduct oneself with a “Family First” approach.
  • Understanding the Order of Christian Funerals.
  • Strong customer service skills requiring direct contact with the public both on the telephone and face-to-face.
  • Knowledge of administrative, clerical procedures, and office systems; proficient in the use of computers and MS Office.
  • Able to multi-task (i.e., perform administrative tasks, answer phones, receive visitors, order supplies, provide general information to the public, scheduling.)
  • Acts in a courteous, professional, and customer-focused manner.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.
  • Ability to lift or move objects weighing between 50-75 lbs.
  • Bilingual (English/Spanish) preferred, conversational Spanish a plus.

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Licensed Embalmer – Sorensen Chapel, Hayward

Position Summary

The Licensed Embalmer is a trained professional with a specialized skill-set for performing a variety of tasks including embalming, dressing, cosmetizing, hairstyling, and casketing the decedent for Final Disposition. Licensed Embalmers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts. The Embalmer interacts with other embalmers, Family Service Directors, and other internal/external personnel and departments.

Education and Experience

  • Degree in Mortuary Science or related program as required by state law
  • 1-3 years of experience as a licensed embalmer
  • Must meet all licensing requirements applicable to the state of California, as required by law

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Perform inspection, preparation, embalming, dressing, and casketing of the decedent
  • Knowledge of California mortuary laws and legal requirements
  • Familiar with the administrative aspects of Case Management
  • Maintain awareness of potential hazards and employ safe practices
  • Maintain equipment repair, maintenance, and certification logs
  • Receive caskets and other prep room supplies and maintain inventories
  • Ability to lift over 75 lbs., stand for 2-3 hours, and push/pull 30-300 lbs. with a wheeled cart
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual English/Spanish preferred

Please email letter of interest and resume to Rosa Clifford at rclifford@thinkhr.com