Job Opportunities

Who We Are

Catholic Funeral & Cemetery Services (CFCS) is a non-profit organization founded in faith and dedicated to providing education, support and resources during life’s most difficult moments. We exert every effort to enable individuals to achieve their final wishes, and empower families to make thoroughly informed decisions.

We are devoted to earning our customers’ trust as their reliable resource for today and tomorrow-at all times guided by unique spiritual beliefs, cultural traditions and financial preferences.

Benefits

When it comes to our benefits and perks, we have everything you’d expect from a large company, like health insurance, retirement benefits and so on. Here are some of the programs you will learn more about.

  • Health Insurance
  • 403B Plan
  • Vacation
  • Sick Time

 CFCS Position Opening Announcements


Funeral Assistant – Queen of Heaven Cemetery & Funeral Center, Lafayette

The Funeral Assistant supports the Family Service Director with a variety of tasks for the vigil/visitation, the funeral or memorial service, and the committal service.

Funeral Assistants will demonstrate by example, CFCS’ Core Values-Share the Journey, Serve with Care, and Make It Happen-in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, with a dotted line to the Family Service Director, Funeral Assistants interact directly with families and guests, as well as with other internal/external personnel/departments that provide services for the funeral.

Education and Experience

  • High school diploma or GED required
  • 1-3 years customer service including direct contact with the public
  • Previous funeral experience a plus

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Service oriented, amiable, empathetic, and perceptive
  • Excellent interpersonal and communication skills
  • Able to understand aural instructions and follow directions
  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to stand for long periods on a hard surface
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual preferred

Compensation and Benefits

  • Hourly Wage: $15.00
  • The Funeral Assistant is a part-time position and does not come with benefits.

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Director

Looking for a meaningful career serving families? Catholic Funeral & Cemetery Services (CFCS), a Ministry of the Diocese of Oakland, is seeking Catholic individuals with strong customer service and communication skills who enjoy working with people. This position requires arranging and coordinating funeral services to assist families at two locations, one in Hayward and one in Oakland. This is a full time, 40 hours per week, position.

In addition to an excellent compensation program, including competitive hourly rate, vacation, health and retirement benefits, there is an opportunity to earn commissions on pre-need sales. CFCS is looking for career minded candidates who are caring individuals that want to succeed and grow in this meaningful ministry. The following are important qualifications:

  • Minimum two-year college degree required, four-year college degree a plus
  • Minimum of two-years customer service work experience

Position Requirements include, but are not limited to:

  • Bilingual (English/Spanish) is required, or at least proficiency with conversational Spanish.
  • Must be able to work at least 2 Saturdays per month.
  • Must be able to work evenings and day times.
  • A California Funeral Director’s license is preferred.
  • Ability to follow CFCS arrangement processes and deliver service to families in a professional and respectful manner.
  • To lead and follow through with all arrangement details in a timely and accurate fashion.
  • To be the lead person at vigils and funeral services.
  • To guide and assist families, participants, ministers and presiders throughout the service process.
  • Proficiency with Microsoft Office applications and ability to quickly learn our funeral/cemetery management software system.
  • Ability to work individually or in a team environment.
  • Ability and willingness to train and learn.

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Advisor – St. Joseph Cemetery & Funeral Center, San Pablo

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services. Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.  This is a performance based position.

Education and Experience

  • College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish or Tagalog or Vietnamese preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Advisor – Holy Cross Cemetery & Funeral Center, Antioch

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, Funeral and Memorialization products and services. Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.  This is a performance based position.

Education and Experience

  • College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Advisor – Queen of Heaven Cemetery & Funeral Center, Lafayette

Position Summary

Looking for a meaningful job serving families? Want to earn a base salary with no cap on commissions?

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services. (Funeral as applicable) Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments. This is a performance based position.

Education and Experience

  • College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual Spanish/English preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Associate Location Manager

Position Summary

The Associate Location Manager (ALM) serves to backfill a Location Manager’s position whenever there is a need, assuming all responsibilities and duties of that position–managing the day-to-day operations and resources of a CFCS location. When unassigned to a CFCS location, the ALM will rotate to locations throughout the Diocese, to further learn about each locations’ operations, and to serve as an extended resource.

The ALM is responsible for assuring staff serve CFCS families in a Family First, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services. The Associate will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all his/her dealings with families, staff, and internal/external contacts.

The Associate Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, priests, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.

Education and Experience

  • College degree preferred, and/or 1-2 years in sales management, customer service management, and/or other related management work experience
  • Proven record of meeting or exceeding revenue goals
  • Experience managing sales/customer service teams
  • Experience coaching individuals and motivating teams to achieve results

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to prepare, forecast, analyze, and meet budgets, as well as analyze financial reporting
  • Strong interpersonal, communication, time management, and organizational skills
  • Familiar with marketing and special event planning and coordination
  • Ability to coach and mentor high-performing individuals and teams
  • Practicing Catholic with demonstrated leadership serving the faith community
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance
  • Bilingual English/Spanish preferred

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com


Family Service Advisor – Holy Sepulchre Cemetery & Funeral Center, Hayward

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services. Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.  This is a performance based position.

Education and Experience

College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish or Tagalog or Vietnamese preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Please email letter of interest and resume to Bill Clark at bclark@thinkhr.com