Job Opportunities

Who We Are

Catholic Funeral & Cemetery Services (CFCS) is a non-profit organization founded in faith and dedicated to providing education, support and resources during life’s most difficult moments. We exert every effort to enable individuals to achieve their final wishes, and empower families to make thoroughly informed decisions.

We are devoted to earning our customers’ trust as their reliable resource for today and tomorrow-at all times guided by unique spiritual beliefs, cultural traditions and financial preferences.

Benefits

When it comes to our benefits and perks, we have everything you’d expect from a large company, like health insurance, retirement benefits and so on. Here are some of the programs you will learn more about.

  • Health Insurance
  • 403B Plan
  • Vacation
  • Sick Time

 CFCS Position Opening Announcements


Crematory Manager – Holy Sepulchre Cemetery and Funeral Center, Hayward

Position Summary

Catholic Funeral and Cemetery Services (CFCS) is seeking a Licensed Crematory Manager, who in addition to performing the duties of a Crematory Operator, is also accountable for managing the day-to-day operations and resources of the Crematory. We are looking to fill this position as soon as possible.

Licensed Crematory Managers will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, the Crematory Manager interacts with Family Service Directors, Family Certification Administrator, and other internal/external personnel and departments, as needed.

Qualifications

Education and Experience

  • College degree preferred, and 2-4 years as a licensed crematory manager

Knowledge, Skills, and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to conduct oneself with a “Family First” approach
  • Knowledge of Catholic cremation processes and procedures
  • Familiar with state laws and legal requirements
  • Able to safely perform operations, equipment maintenance, and repairs
  • Familiar with administration, forms, record keeping, and legal compliance requirements
  • Ability to coach and motivate staff to serve families with care and compassion
  • Capable of overseeing the work performed by direct reports
  • Able to ensure crematory operators perform operations safely and comply with laws/regulations
  • Possess the ability and willingness to help others and share expert knowledge
  • Proficient in the use of computers, software, and technology
  • Bilingual (English/Spanish) preferred

Licenses and Certifications

  • A California crematory license
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Apply Now


Funeral Director (Family Service Director) – Sorensen Chapel, Hayward and Cooper’s Chapel, Oakland

Position Summary

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for at-need funeral products and services.

CFCS offers outstanding compensation for motivated individuals. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits. We also offer great training and continuous education programs for our employees.

Family Service Directors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Qualifications

Education and Experience

  • College degree preferred, and/or at least 2-4 years in a customer service role requiring direct contact with the public (both on the telephone and face-to-face)

Knowledge, Skills, and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Strong customer service experience
  • Understanding of the order of Christian funerals
  • Able to conduct oneself with a “Family First” approach
  • Excellent interpersonal, communication, and telephone skills
  • Ability to multi-task and manage several funeral cases at the same time
  • Able to coordinate with many internal departments and external providers
  • Ability to work and make decisions under pressure and tight deadlines
  • Highly organized, detail oriented, and excellent time management skills
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish is a plus

Licenses and Certifications

  • Valid funeral director license and/or the ability and desire to obtain a license in the state of California is a plus.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Ability to stand for long periods on a hard surface

Apply Now


Funeral Director (Family Service Director) – Holy Sepulchre Cemetery & Funeral Center, Hayward

Position Summary

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for at-need funeral products and services.

CFCS offers excellent compensation for motivated individuals. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.

Family Service Directors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Education and Experience

  • College degree preferred, and/or at least 2-4 years in a customer service role requiring direct contact with the public (both on the telephone and face-to-face)

Knowledge, Skills and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Strong customer service experience
  • Understanding of the order of Christian funerals
  • Able to conduct oneself with a “Family First” approach
  • Excellent interpersonal, communication, and telephone skills
  • Ability to multi-task and manage several funeral cases at the same time
  • Able to coordinate with many internal departments and external providers
  • Ability to work and make decisions under pressure and tight deadlines
  • Highly organized, detail oriented, and excellent time management skills
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish is a plus

Licenses and Certifications

  • Valid funeral director license is preferred. The ability and desire to obtain a license in the state of California is a plus.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Ability to stand for long periods on a hard surface

Apply Now


Funeral Director (Family Service Director) – St. Joseph Cemetery & Funeral Center, San Pablo

Position Summary

Family Service Directors serve families with care and compassion, educating them through the process of making informed decisions for at-need funeral products and services.

CFCS offers excellent compensation for motivated individuals. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.

Family Service Directors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Education and Experience

  • College degree preferred, and/or at least 2-4 years in a customer service role requiring direct contact with the public (both on the telephone and face-to-face)

Knowledge, Skills and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Strong customer service experience
  • Understanding of the order of Christian funerals
  • Able to conduct oneself with a “Family First” approach
  • Excellent interpersonal, communication, and telephone skills
  • Ability to multi-task and manage several funeral cases at the same time
  • Able to coordinate with many internal departments and external providers
  • Ability to work and make decisions under pressure and tight deadlines
  • Highly organized, detail oriented, and excellent time management skills
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish is a plus

Licenses and Certifications

  • Valid funeral director license is preferred. The ability and desire to obtain a license in the state of California is a plus.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Ability to stand for long periods on a hard surface

Apply Now


Sales Management-Location Management (Associate Location Manager)

Position Summary

The Associate Location Manager (ALM) serves to backfill a Location Manager’s position whenever there is a need, assuming all responsibilities and duties of that position–managing the day-to-day operations and resources of a CFCS location. When unassigned to a CFCS location, the ALM will rotate to locations throughout the Diocese, to further learn about each locations’ operations, and to serve as an extended resource.

The ALM is responsible for assuring staff serve CFCS families in a Family First, respectful, caring, and professional manner, while meeting their needs for cemetery, cremation, and/or funeral products and services. The Associate will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all his/her dealings with families, staff, and internal/external contacts.

The Associate Location Manager, reporting to the Director of Cemeteries and Funerals, will interact with a broad range of people, such as staff, families, priests, parishioners, community leaders, vendors–to deliver a high-quality, high-value family experience.

Education and Experience

  • College degree preferred, and/or 1-2 years in sales management, customer service management, and/or other related management work experience
  • Proven record of meeting or exceeding revenue goals
  • Experience managing sales/customer service teams
  • Experience coaching individuals and motivating teams to achieve results

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to prepare, forecast, analyze, and meet budgets, as well as analyze financial reporting
  • Strong interpersonal, communication, time management, and organizational skills
  • Familiar with marketing and special event planning and coordination
  • Ability to coach and mentor high-performing individuals and teams
  • Practicing Catholic with demonstrated leadership serving the faith community
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance
  • Bilingual English/Spanish preferred

Apply Now


Sales Associate (Family Service Advisor) – Holy Sepulchre Cemetery & Funeral Center, Hayward

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services. Family Service Advisors will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments. This is a performance based position.

Education and Experience

  • College degree preferred, or 2-4 years working in a performance based sales environment having face-to-face contact with the customer

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Able to assist families with a “Family First” approach
  • Knowledge of processes, principles, and methods for selling products and services
  • Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals
  • Excellent interpersonal and communication skills, both in person and on the telephone
  • Highly organized, detail oriented, and excellent time management skills
  • Ability to work and make decisions under pressure and tight deadlines
  • Proficient in the use of computers, software, and technology
  • Bilingual English/Spanish or Tagalog or Vietnamese preferred
  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Apply Now


Sales Associate (Family Service Advisor) – Queen of Heaven Cemetery & Funeral Center, Lafayette

Position Summary

Family Service Advisors serve families with care and compassion, educating and guiding them through the process of making informed decisions for Cemetery & Funeral Advanced Planning, At-Need Cemetery, and Memorialization products and services.

CFCS offers excellent compensation for motivated individuals, which includes a base salary plus commissions and great incentives. Benefits include excellent medical, dental, paid vacation and sick days, and retirement benefits.
Family Service Advisors will demonstrate by example, CFCS’ Core Values–in all their dealings with families, staff, and internal/external contacts. Reporting to the Location Manager, Family Service Advisors interact with families, Family Service Directors, and other personnel/departments.

Education and Experience

  • 1-4 years working in a sales environment having face-to-face contact with the customer preferred, but not mandatory. College degree preferred, but not necessary
  • Willing to train motivated individuals, who can demonstrate an ability to work in a performance-based sales environment

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions.
  • Knowledge of processes, principles, and methods for selling products and services is a plus.
  • Ability in contacting referrals, setting appointments, and meeting monthly sales goals is a plus.
  • Excellent interpersonal and communication skills, both in person and on the telephone.
  • Highly organized, detail oriented, and excellent time management skills.
  • Ability to work and make decisions under pressure and tight deadlines.
  • Proficient in the use of computers, software, and technology.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.

Apply Now


Administrative Assistant/Funeral Director (Family Service Director) – Sorensen Chapel, Hayward

Position Summary

The Administrative Assistant/Family Service Director (Admin/FSD) is the face and voice of Catholic Funeral & Cemetery Services’ (CFCS) Sorensen Chapel location – often, the very first person that a family member will see or talk to – and is responsible for making a good first impression when greeting walk-ins or answering inbound calls.

The Admin/FSD is a multitasking position and an important resource for making things happen and making things run smoothly. The Admin/FSD will have a strong working knowledge of the funeral center operations, processes and procedures.

Working alongside the Location Manager, this position has growth potential to become certified as an FSD serving families with care and compassion, educating them through the process of making informed decisions for At-Need Funeral products and services.

In addition to an excellent compensation program, including competitive hourly rate, vacation, health and retirement benefits, there is an opportunity to earn commissions on pre-need sales. The Admin/FSD, reporting to the Location Manager, interacts with internal departments and location staff, individuals and families, Preparation Room staff, and many other internal/external personnel and service providers.

Education & Experience

High School diploma/GED, some college preferred, and/or 2-4 years of experience in an office environment, performing administrative and clerical duties, receiving multiple inbound calls, and having direct contact with the public.

Knowledge, Skills, and Abilities

  • Able to conduct oneself with a “Family First” approach.
  • Understanding the Order of Christian Funerals.
  • Strong customer service skills requiring direct contact with the public both on the telephone and face-to-face.
  • Knowledge of administrative, clerical procedures, and office systems; proficient in the use of computers and MS Office.
  • Able to multi-task (i.e., perform administrative tasks, answer phones, receive visitors, order supplies, provide general information to the public, scheduling.)
  • Acts in a courteous, professional, and customer-focused manner.
  • Valid state issued driver’s license, good driving record, and proof of insurance is required.
  • Ability to lift or move objects weighing between 50-75 lbs.
  • Bilingual (English/Spanish) preferred, conversational Spanish a plus.

Apply Now


Funeral Assistant – Queen of Heaven Cemetery and Funeral Center, Lafayette, CA

Position Summary

The Funeral Assistant supports the Family Service Director with a variety of tasks for the vigil/visitation, the funeral or memorial service, and the committal service. This is a part time position.

Funeral Assistants will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, with a dotted line to the Family Service Director, Funeral Assistants interact directly with families and guests, as well as with other internal/external personnel/departments that provide services for the funeral.

Education and Experience

  • High school diploma or GED required
  • 1-3 years customer service including direct contact with the public
  • Previous funeral experience a plus

Position Requirements

Include, but are not limited to:

  • Knowledge of the Catholic faith, rituals, and traditions
  • Service oriented, amiable, empathetic, and perceptive
  • Excellent interpersonal and communication skills
  • Able to understand aural instructions and follow directions
  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to stand for long periods on a hard surface
  • Proficient in the use of computers, software, and technology
  • Valid state issued driver’s license, good driving record, and proof of insurance is required
  • Bilingual preferred

Compensation and Benefits

  • Hourly Wage: $15.00
  • The Funeral Assistant is a part-time position and does not come with benefits.

Apply Now


Funeral Assistant – St. Joseph Cemetery and Funeral Center, San Pablo

Position Summary

The Funeral Assistant supports the Family Service Director with a variety of tasks for the vigil/visitation, the funeral or memorial service, and the committal service.

Funeral Assistants will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Location Manager, with a dotted line to the Family Service Director, Funeral Assistants interact directly with families and guests, as well as with other internal/external personnel/departments that provide services for the funeral.

Qualifications

Education and Experience

  • High School diploma/GED required; and/or 1-2 years in a customer service environment requiring direct contact with the public

Knowledge, Skills, and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Understanding of the Order of Christian Funerals
  • Able to conduct oneself with a “Family First” approach
  • Service oriented, amiable, empathetic, and perceptive
  • Excellent interpersonal and communication skills
  • Able to understand aural instructions and follow directions
  • Proficient in the use of computers, software, and technology
  • Bilingual preferred

Licenses and Certifications

  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

  • Ability to lift or move objects weighing between 75-100 lbs.
  • Ability to push and pull up to 300 lbs. with a wheeled cart
  • Ability to stand for long periods on a hard surface

Apply Now


Family Environment Specialist (Groundskeeper) – Saint Joseph Cemetery & Funeral Center, San Pablo, CA

Position Summary

The Family Environment Specialist is responsible for performing a variety of tasks for cemetery and grounds operations. For example, preparing a plot for a committal or setting and installing a memorial at a property site. The Family Environment Specialist performs other general maintenance duties as directed by the grounds foreman.

Family Environment Specialists will demonstrate by example, CFCS’ Core Values–Share the Journey, Serve with Care, and Make It Happen–in all their dealings with families, staff, and internal/external contacts.

Reporting to the Family Environment Specialist Supervisor, the Family Environment Specialist interacts with Family Service Directors, Family Service Advisors, Memorialization Coordinators, and other location personnel/departments as needed.

Qualifications

Education and Experience

  • Able to perform math calculations and measurements
  • High School diploma/GED or vocational degree preferred; or, • 3-5 years working as a grounds keeper or landscaper
  • 2-4 years of operating heavy equipment and using power and hand tools

Knowledge, Skills, and Abilities

  • Knowledge of the Catholic faith, rituals, and traditions
  • Understanding of the Order of Christian Funerals
  • Able to conduct oneself with a “Family First” approach
  • Able to work with others as part of a team and displaying a good attitude
  • Safety-oriented and use of PPE, equipment safe guards, and safe practices
  • Follow equipment cleaning and vehicle maintenance service protocols
  • General ground and facility maintenance knowledge and skills
  • Knowledge and ability of use of a variety of standard tools
  • Knowledge of cemetery operations and maintenance
  • Possess Basic computer skills

Licenses and Certifications

  • Valid state issued driver’s license, good driving record, and proof of insurance is required

Physical Requirements

  • Lift or carry objects weighing between 100-150 lbs.
  • Push or pull up to 300 lbs. with a wheeled cart
  • Ability to work outdoors in all types of weather conditions

Apply Now